Privacy Policy

Last updated: March 9, 2026

Joplin Urgent Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website, https://www.joplinurgentcare.com.

This Privacy Policy explains how information is collected, used, and protected when you visit our website.

Information We Collect

We may collect information in several ways when you interact with our website.

Information You Provide Voluntarily

You may provide personal information when you:

• Submit a contact form
• Schedule an appointment online
• Call or email the clinic
• Request information about services

This information may include:

• Name
• Phone number
• Email address
• Message or inquiry details

Please do not include sensitive medical information when using website contact forms, as they are not intended for transmitting protected health information.

Appointment Scheduling

Our website may provide links or embedded tools for scheduling appointments through third-party services such as Acuity Scheduling or other scheduling platforms.

Information submitted through these systems is handled according to the privacy policies of those services.

We encourage you to review their privacy policies before submitting information.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically to help us understand how the site is used and how it can be improved.

This information may include:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Referring website

This information is typically collected through analytics tools such as Google Analytics or similar services.

These tools help us understand website traffic and improve user experience.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze site usage.

Cookies are small data files stored on your device that help websites remember preferences and gather usage information.

You can adjust your browser settings to refuse cookies if you prefer, though some features of the website may not function properly without them.

How We Use Your Information

Information collected through the website may be used to:

• Respond to inquiries or contact requests
• Schedule or confirm appointments
• Improve website functionality and performance
• Understand how visitors use the website
• Maintain security and prevent misuse

We do not sell or rent personal information to third parties.

Third-Party Services

Our website may use third-party services to operate or improve our website. These may include:

• Website hosting providers
• Online scheduling platforms
• Website analytics providers
• embedded maps (such as Google Maps)

These third parties may collect certain technical information as part of providing their services.

Joplin Urgent Care does not control the privacy practices of these third-party services and encourages users to review their policies.

Links to Other Websites

Our website may contain links to external websites that are not operated by Joplin Urgent Care.

We are not responsible for the privacy practices or content of these external websites.

We recommend reviewing the privacy policies of any third-party sites you visit.

Data Security

We take reasonable measures to protect the information submitted through our website.

However, no internet transmission or electronic storage method is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended to collect personal information from children under the age of 13.

If we become aware that information from a child under 13 has been submitted through the website, we will take steps to remove that information.

HIPAA and Medical Information

Information submitted through website contact forms is not considered a secure or HIPAA-compliant method of communication.

If you need to discuss personal health information or medical concerns, please contact our clinic directly by phone.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When updates are made, the revised version will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Joplin Urgent Care
2700 N Rangeline Rd #100 • Joplin, MO 64801

Phone: (417) 782-4300
Website: https://www.joplinurgentcare.com

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